Bank of America Unemployment Card Guide (State-by-State)
The Bank of America Unemployment debit card is used by 10 states to pay unemployment benefits. In this post, we will walk you through the Bank of America Unemployment debit card guide by state, including how to activate your card, log in to your account online, check the balance on your debit card, and get the phone number for customers service.
Scroll down below to find your state and the unemployment debit card information.
Benefits OF Bank of America Unemployment Card
There are several benefits to receiving your Unemployment benefits via the Bank of America issued debit card, versus via a check in the mail.
Here are the key benefits of the Bank of America Unemployment Card and why it is a great alternative to paper checks:
Benefits of the card include:
- Get your money sooner.
- Use it everywhere VISA is accepted (in stores, online, and by phone).
- Withdraw cash at ATMs, banks, and stores with cashback options.
- Transfer funds to the financial institution of your choice at no additional cost.
- Be notified when a deposit is made to your card, or when you have a low balance.
- Receive fraud protection from a Zero Liability Policy.
How the Bank of America Unemployment Card Works
Here’s how the cards will work:
Once you are approved for Unemployment benefits by your state and begin to receive your payments on the Debit Card, Bank of America will create a card in your name.
After your first unemployment insurance payment is authorized by your state, Bank of America will mail the debit card to you via the United States Postal Service (USPS).
You should receive the card within 7-10 days.
Whenever you are due to receive your Unemployment benefit payment, funds will be sent by Electronic Funds Transfer to your Debit Card.
It is important to note that the Unemployment Debit Card is NOT a credit card.
Therefore if you try to use your card for purchases that exceed your balance, your transaction may be declined.
States that use Bank of America Unemployment Card
Here’s the list of states that use the Bank of America Unemployment Card to pay unemployment benefits:
State |
Bank of America Unemployment Debit Card Name |
State Issuing Agency |
| Arizona | AZ DES Unemployment Debit Card | Arizona Department of Economic Security (DES) |
| California | California EDD Unemployment Debit Card | California Employment Development Department (EDD) |
| Kansas | Kansas Unemployment Debit Card | Kansas Department of Labor |
| Maryland | Maryland UI Unemployment Debit Card | Maryland Department of Labor (DLLR) |
| Massachusetts | Massachusetts DUA Unemployment Debit Card | Massachusetts Department of Unemployment Assistance (DUA) |
| Michigan | Michigan UIA Unemployment Debit Card | Michigan Department of Labor and Economic Opportunity (LEO) |
| Nevada | Nevada Unemployment Debit Card | Nevada Department of Employment, Training & Rehabilitation (DETR) |
| New Jersey | New Jersey Unemployment Debit card | New Jersey Department of Labor & Workforce Development (DLWD) |
| North Carolina | North Carolina DES Unemployment Debit Card | North Carolina Division of Employment Security (DES) |
| South Carolina | South Carolina DEW Unemployment Debit Card | South Carolina Department of Employment and Workforce (DEW) |
| States That No Longer Use Bank of America | ||
| Kentucky | Kentucky Unemployment Debit Card | Kentucky Career Center (Office of Unemployment Insurance) |
| Iowa | Iowa IWD Unemployment Debit Card | Iowa Workforce Development (IWD) |
Bank of America Unemployment Debit Card (State by State Guide)
We have provided for your convenience a state by state guide for Bank of America debit card.
You will find guides detailed debit card guides below for the following states:
- Arizona
- California
- Kansas
- Maryland
- Massachusetts
- Michigan
- Nevada
- Jersey
- North Carolina
- South Carolina
For each state, we will cover the following regarding the state’s Bank of America Unemployment Debit Card:
- How to Activate your Card
- Online Login Instructions
- How to check your Bank of America card balance
- Contact Number for Unemployment Debit Card Customer Service
AZ DES Unemployment Debit Card
The AZ DES Unemployment Debit Card is used by the Arizona Department of Economic Security (DES) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Arizona, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the AZ DES Unemployment Debit Card
If you have received the Arizona Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Arizona Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.855.847.2030 toll-free.
Once activated, you may use your card.
AZ DES Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
AZ DES Unemployment Debit Card Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my AZ DES Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2030.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
AZ DES Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.855.847.2030
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or DES programs.
If you have questions about your Arizona Unemployment benefits or application, call the DES at the number below:
Toll-Free: 1 (877) 600-2722
Phoenix: (602) 364-2722
Tucson: (520) 791-2722
Telecommunications Relay Service for the Deaf/Hard of Hearing: 711 Toll-Free
You can call the Automated Telephone System to listen to recorded information about your claim.
Toll-Free: 1 (877) 766-8477
Phoenix: (602) 417-3800
Tucson: (520) 884-8477
Telecommunications Relay Service for the Deaf/Hard of Hearing: 711 Toll-Free
California EDD Unemployment Debit Card
The California EDD Unemployment Debit Card is used by the California Employment Development Department (EDD) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in California, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the California EDD Unemployment Debit Card
If you have received the California Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America California Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.866.692.9374 toll-free.
Once activated, you may use your card.
California EDD Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step by step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
California EDD Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my California EDD Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.866.692.9374.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
California EDD Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.866.692.9374
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or EDD programs.
If you have questions about your California Unemployment benefits or application, call the EDD at the number below:
English and Spanish: 1-800-300-5616
Cantonese: 1-800-547-3506
Mandarin: 1-866-303-0706
Vietnamese: 1-800-547-2058
California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator
TTY: 1-800-815-9387
Kansas Unemployment Debit Card
The Kansas Unemployment Debit Card is used by the Kansas Department of Labor (DOL) to pay unemployment benefits.
It is a MasterCard issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Kansas, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the Kansas Unemployment Debit Card
If you have received the Kansas Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Kansas Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.844.484.0046 toll-free.
Once activated, you may use your card.
Kansas Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
Kansas Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my Kansas Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.844.484.0046.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
Kansas Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.844.484.0046
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or DOL programs.
If you have questions about your Kansas Unemployment benefits or application, call the DOL at the number below:
Toll-Free (800) 292-6333
Kansas City (913) 596-3500
Topeka (785) 575-1460
Wichita (316) 383-9947
Maryland Unemployment Debit Card Guide
The Maryland Unemployment Insurance Benefits Debit Card is used by the Maryland Department of Labor (DLLR) to pay unemployment benefits.
It is a Visa debit card and issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Maryland, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the Maryland Unemployment Debit Card
If you have received the Maryland Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Maryland Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.855.847.2029 toll-free.
Maryland Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step by step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
Maryland Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my Maryland Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Click here to be taken there.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Log Into Your Account
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2029.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
Maryland Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll free): 1.855.847.2029
TTY (toll free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
Massachusetts DUA Unemployment Debit Card
The Massachusetts DUA Unemployment Debit Card is used by the Massachusetts Department of Unemployment Assistance (DUA) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Massachusetts, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the Massachusetts DUA Unemployment Debit Card
If you have received the Massachusetts Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Massachusetts DUA Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.855.898.7292 toll-free.
Once activated, you may use your card.
Massachusetts DUA Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
Massachusetts DUA Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my Massachusetts DUA Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.898.7292.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
Massachusetts DUA Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.855.898.7292
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or DUA programs.
If you have questions about your Massachusetts Unemployment benefits or application, call the DUA at the number below:
TeleClaim Center (617) 626-6800
Monday-Friday 8:30 a.m.–4:30 p.m.
Voice Relay 711
Monday-Friday 8:30 a.m.–4:30 p.m.
TeleCert Line (617) 626-6338
To request weekly benefits, daily 6 a.m.–10 p.m.
Payment Status Line (617) 626-6563
To check your claim or benefit payment status
Michigan UIA Unemployment Debit Card
The Michigan UIA Unemployment Debit Card is used by the Michigan Department of Labor and Economic Opportunity (LEO) to pay unemployment benefits.
It is a MasterCard issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Michigan, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the Michigan UIA Unemployment Debit Card
If you have received the Michigan Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Michigan Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.866.436.1964 toll-free.
Once activated, you may use your card.
Michigan UIA Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
Michigan UIA Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my Michigan UIA Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.866.436.1964.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
Michigan UIA Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.866.436.1964
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or Michigan LEO programs.
If you have questions about your Michigan Unemployment benefits or application, call the LEO at the number below:
Call 1-866-500-0017 – Monday – Friday; 8 a.m. to 5 p.m.
If you need a Spanish-speaking representative, wait until you hear the option in Spanish.
For all other languages, the customer service representative will connect you to a translator for assistance.
If you are hearing impaired, TTY service is available at 1-866-366-0004
Nevada Unemployment Debit Card
The Nevada Unemployment Debit Card is used by the Nevada Department of Employment, Training & Rehabilitation (DETR) to pay unemployment benefits.
It is a MasterCard issued by Bank of America.
If you are approved for Unemployment Insurance benefits in Nevada, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the Nevada Unemployment Debit Card
If you have received the Nevada Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America Nevada Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1-888-339-8569 toll-free.
Nevada Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step by step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
Nevada Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
For additional help completing your NV Unemployment Card Login, including what to do if you experience a login error, check out our detailed Login article here.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my Nevada Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Log Into Your Account
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1-888-339-8569.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
If you need additional help checking the balance on your Nevada UI Debit Card, check out our article here.
Nevada Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll free): 1-(888) 339-8569
TTY (toll free): 1-(866) 656-5913
Outside U.S. (collect): (423) 262-1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
New Jersey Unemployment Debit Card
The New Jersey Unemployment Debit Card is used by the New Jersey Department of Labor & Workforce Development (LWD) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in New Jersey, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the New Jersey Unemployment Debit Card
If you have received the New Jersey Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America New Jersey Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1-866-213-4074 toll-free.
Once activated, you may use your card.
New Jersey Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
New Jersey Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my New Jersey Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1-866-213-4074.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
New Jersey Unemployment Debit Card Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.866.213.4074
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or Department of Labor & Workforce Development programs.
If you have questions about your New Jersey Unemployment benefits or application, call the Department of Labor & Workforce Development at the number below:
North New Jersey: 201-601-4100
Central New Jersey: 732-761-2020
South New Jersey: 856-507-2340
Out-of-state claims: 888-795-6672 (you must call from a phone with an out-of-state area code)
New Jersey Relay: 7-1-1
North Carolina DES Unemployment Debit Card
The North Carolina DES Unemployment Debit Card is used by the North Carolina Division of Employment Security (DES) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in North Carolina, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the North Carolina DES Unemployment Debit Card
If you have received the North Carolina Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America North Carolina Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1.855.847.2026 toll-free.
Once activated, you may use your card.
North Carolina DES Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
North Carolina DES Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my North Carolina DES Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1.855.847.2026
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
North Carolina DES Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.855.847.2026
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or DES programs.
If you have questions about your North Carolina Unemployment benefits or application, call the DES at the number below:
DES Customer Call Center: 1-888-737-0259
South Carolina DEW Unemployment Debit Card
The South Carolina DEW Unemployment Debit Card is used by the South Carolina Department of Employment and Workforce (DEW) to pay unemployment benefits.
It is a Visa Card issued by Bank of America.
If you are approved for Unemployment Insurance benefits in South Carolina, your benefit payments are applied to this debit card issued to you through the Bank of America.
You do not need to have a bank account to get and use the Debit Card.
Purchases and withdrawals are limited to the balance on your card.
You can then use the Debit Card to make purchases or withdrawals until the funds are exhausted.
The Debit Card is valid for three (3) years.
How to Activate the South Carolina DEW Unemployment Debit Card
If you have received the South Carolina Unemployment Insurance debit card in the mail, here’s how to activate your card:
Option 1: Activate your card Online.
You can activate your debit card online on the Bank of America South Carolina Unemployment Benefit debit card website.
Once there, click on “Activate My Card” as shown in the image below.
Next, you will be asked to enter your debit card number, as shown in the image below.
Once you have entered your debit card number, click “Continue” and follow the instructions to activate your card.
For security reasons you will need:
- the 16-digit number that appears on the face of the card
- the 3-digit card security number that appears on the back of the card
- the last four digits of your social security number.
During the activation process, you will be asked to create a personal identification number (PIN).
The PIN can be used to make ATM withdrawals and PIN purchases
Once the card is activated, you will be given the account balance and may begin using it immediately.
Option 2: Activate your card by Phone
You can activate online or by calling 1-866-213-4074 toll-free.
Once activated, you may use your card.
South Carolina DEW Unemployment Debit Card Login
If you are trying to log in to your debit card, here’s a step-by-step process on how to do so.
Once you are logged in, you can check your card balance, view pending deposits or transactions, or file get information to file a complaint.
South Carolina DEW Unemployment Debit Card Login Guide
To login to the Bank of America online portal, follow the instructions below.
Step 1 – Visit Bank of America Debit Card Website
The first step to logging into your debit card online account is to visit the Bank of America website. Click here to be taken there.
Once on the site, click “Sign In” as shown below.
Step 2 – Enter Your Username
Next, you will be asked to enter your username as shown below.
This is the username you created when you first set up your account online.
If you entered the correct username, you will be asked for a password.
Once you enter the correct password, you will be taken to your account.
Forgot Username?
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
How Do I check my South Carolina Unemployment Debit Card Balance?
If you are trying to check the balance on your Bank of America debit card, we can help.
Option 1: Log Into Your Account
The first option to checking the balance on your debit card is to log into your account.
Once there, select sign in to your account by clicking the “Sign in” link.
Next, follow the instructions to enter your Username and password
If you do not remember your Username, click on the “Need Username?” or “Forgot Username” link as shown below.
Then follow the instructions to retrieve your username.
You will need your card number and the email address on file to successfully retrieve your username.
Option 2: Check Card Balance by Phone
You can also check the balance on your cards and review all your account transaction activity by calling the Customer Service number at 1-866-213-4074.
- There is no fee for online and telephone balance inquiries.
- Sign up for free balance alerts (mobile text message and e-mail) by logging in to your account.
Option 3: Via an ATM
Finally, you can also check your card balance at an ATM.
There is no fee for balance inquiries made at a Bank of America in-network ATM.
To find a Bank of America in-network ATM, click here.
For inquiries made at ATMs other than Bank of America in-network ATMs, the owner of the ATM may charge a fee. Bank of America won’t charge a fee.
South Carolina Unemployment Debit Card Customer Service Phone Number
If you have questions about the Bank of America debit card, you can call the Bank of America Customer Service Center toll-free at the number below:
Phone (toll-free): 1.866.213.4074
TTY (toll-free): 1.866.656.5913
Outside U.S. (collect): 423.262.1650
Call immediately if your card is lost or stolen
Customer service is available 24 hours a day, seven days a week.
It is important to mention that Bank of America representatives cannot answer questions about your unemployment claims or DEW programs.
If you have questions about your South Carolina Unemployment benefits or application, call the DEW at the number below:
Phone Number: 1-866-831-1724
South Carolina Relay Service 711 to speak with a TelClaim representative.
Bank of America Unemployment Card Summary
We hope this post on the Bank of America Unemployment Card was helpful.
Questions?
If you have further questions about Bank of America Unemployment Card, Unemployment Benefits, or Unemployment Debit Cards, please let us know in the comments section below.
Be sure to check out our other articles on Unemployment Benefits, including:
Nevada Unemployment Debit Card Guide
Maryland Unemployment Debit Card Guide
Whether Unemployment Benefits are Taxable
List of States Extending Unemployment Benefits
Massachusetts DUA Unemployment Debit Card
How to file for Unemployment (in all 50 States)
Unemployment office Phone Number (All 50 States)