Florida Unemployment Phone Number

If you are trying to file a claim for unemployment benefits in Florida (Florida Reemployment Assistance) or have already filed a claim and need the phone number to call for help, you’ve come to the right place. In this post, we will provide the phone you the Florida Unemployment Phone Number to call to speak to a live person.

However, before you call the customer service hotline, scroll below to see if the question you are calling about is already answered here.

As you can imagine, more people are calling the Florida Reemployment Assistance Phone Number, especially during the pandemic.

Additionally, due to problems with the Florida Unemployment website, more applicants for unemployment are turning to customer service for help.

As a result, the Florida Reemployment Assistance phone lines have been flooded with calls.

Due to that reason, hold times have been reported to be very long.

Rather than wait on hold in frustration, you can first seek answers below by reviewing our Florida Unemployment FAQs below.

With the FAQs below, we answer the top 10 questions why people call the Florida Unemployment Phone Number.

"Florida Unemployment Phone Number"

Florida Unemployment Phone Number

Contact the Reemployment Assistance (RA) Help Center at:

1-833-FL-APPLY (1-833-352-7759), or


You will first be connected to the Interactive Voice Response system and presented with several self-service options.

If you still need further assistance, you may select to be transferred to the RA Hotline to speak with a live person.

RA Interactive Voice Response (IVR)

  • Access information 24 hours a day, 7 days a week
  • Listen to important program messages
  • Listen to detailed claim information including; payment status, determinations, and appeals
  • Change correspondence preference, payment method, and tax withholding option
  • Update CONNECT PIN

RA Hotline (Live Customer Service):

The Hotline is staffed Monday through Friday from 7:30 AM until 6:30 PM EST and 9:00 AM until 1:00 PM on Saturdays.

RA agents can provide information about filing an RA claim, claiming your weeks, or obtaining information about your claim.

The Best Time to Reach a Live Person

You may call the RA Hotline to speak with an agent anytime during our standard operating

However, the Hotline’s busiest days are Monday and Tuesday, as most
customers are claiming their weeks.

The best time to reach a RA agent is generally: Wednesday – Friday, 8:00 a.m. to 10:30
a.m. or 4:00 p.m. to 5:00 p.m. Eastern Time.

Florida Unemployment Debit Card (Way2Go Card) Phone Number

For questions about your Florida Unemployment debit card, contact customer service by phone at:

U.S.: 1-833-888-2780

International: 1-210-334-6615 (This includes Puerto Rico. This line is not toll-free.)

Before you call the Florida Unemployment Phone Number

As we mentioned above, the Florida Unemployment hotline gets a large volume of calls, especially at the beginning of the week when people are claiming their weeks.

Also, due to problems with the Florida Unemployment website, more applicants for unemployment are turning to customer service for help.

Therefore, hold times are long when you call the phone number.

We have answered the top questions people call the Florida Unemployment phone number for.

Scroll down below to see if your question has been answered below.

Additionally, you can review our complete list of Florida Unemployment FAQs here.

How do I file for Unemployment in Florida?

Here’s a summary of how the unemployment benefits process works in Florida.

Step 1 – Check for Eligibility

To be eligible for Florida Unemployment, you must meet the following criteria:

  • Be totally or partially unemployed.
  • File an initial claim for benefits online and report as
    directed to file for subsequent weeks.
  • Have the necessary wage credits for work in covered
    employment during the base period.
  • Have worked and earned three times the current weekly
    benefit amount since the filing date of the prior claim,
    provided the individual received benefits on the prior
  • Be able to work, be available for work, be actively
    seeking work, and be registered for work in Employ Florida.
  • Participate in reemployment services, such as job
    search assistance services, as directed by the Regional
    Workforce Board.
  • Serve a waiting week, for which no benefits are payable,
    after filing an initial claim.

Step 2 – Gather Your Information

Before you apply for Florida unemployment benefits, you will need to have the following information available to support your claim.

Generally, here’s a summary of what you need to apply for Florida Unemployment:

  • Social Security number.
  • Driver’s License or State ID number.
  • Employment information for the last 18 months for each employer.
  • Employer identification number, also known as FEIN number, if available. This number can be found on your W2 or 1099 tax form.
  • Employer name (name on pay stub), address, and phone number.
  • First and last day of work.
  • Gross earnings (before taxes) covering the last 18 months.
  • Reason for separation.

If one of the following criteria applies to you, have the following additional information available:

  • Not a U.S. Citizen: Alien Registration Number or other work authorization form.
  • Military employee: A copy of your DD-214 Member 4. If you do not have a Member 4, a copy of your Member 2-7 may be used.
  • Federal employee: SF-8 or SF-50.
  • Union member: Union name, hall number, and phone number.

Step 3 – Submit your Claim Online

In Florida, all applications for unemployment benefits must be completed online.

To file your unemployment claim, you must log in to the state’s Florida Jobs site.

Once you are registered, you can return to the Florida Jobs site for your claim status and more.

Click here to visit the Florida Jobs website.

If you have questions or need assistance completing your application online, you can contact DEO at 1-833-FL-APPLY (1-833-352-7759) for assistance.

For a complete step-by-step guide on how to apply for benefits, including how much you will get, how benefits are calculated, see our post on How to file a claim for Florida Unemployment here

How do I file my weekly unemployment claim in Florida?

In Florida, all claims for unemployment benefits must be made online.

After applying for benefits, you need to request benefit payment in CONNECT online system on a biweekly basis (every two weeks). See instructions below.

Also, you must continue to be able and available for full-time work.

Furthermore, you must actively seek employment while keeping a record of your work search activities.

To be actively seeking work, you must contact at least 5 employers each week you file for benefits (or, if you are not able to do so, you can meet with a representative at a local One-Stop Career Center).

Additionally, you must also complete an online skills review.

Finally, you must accept suitable work.

Instructions on How to file a weekly claim

Once you are logged in to CONNECT, the home page will provide you with your scheduled report date.

You will use the “Request Benefit Payment” link on your home page to request benefits.

Note that the link “Request Benefit Payment” will not appear until your scheduled report date.

For each week of benefits that you are requesting, here’s what you need to know:

First, you will be asked to answer several yes or no questions regarding your ability, availability, and efforts to look for work.

Second, you will have to provide your required work search contacts for the requested week.

Third, you have to report any earnings, tips, or commissions from any work for the requested week.

You have to request benefit payment on or within 7 days from your scheduled report date.

Failure to request payments timely will result in the loss of payment for the given week(s).

Florida Unemployment Phone Number Summary

We hope this post on Florida Unemployment Phone Number was helpful.

Still Have Questions?

To see the detailed Florida Unemployment FAQ Page, click here: Florida Unemployment FAQ.

For a detailed guide to Florida Unemployment, click here: Florida Reemployment Assistance Benefits.

To go to the main Florida Unemployment page, click here: Florida Unemployment.

If you have further questions about Florida Unemployment, Unemployment Benefits, or Unemployment Debit Cards, you can fill out the comment form below and we will answer your question ASAP.

Be sure to check out our other articles on Unemployment Benefits, including:
Whether Unemployment Benefits are Taxable
List of States Extending Unemployment Benefits
Massachusetts DUA Unemployment Debit Card
How to file for Unemployment (in all 50 States)
Unemployment office Phone Number (All 50 States)