Texas Unemployment Login (TWC Logon Help)

If you are trying to access the Texas Unemployment Login page to request payment, check benefits status, or create a new Texas Workforce Commission (TWC) Unemployment Benefit Services account, you’ve come to the right place.

In order to log in to your Texas Unemployment online account, you have to visit the TWC Benefit Services website and follow the step-by-step instructions below.

First, we will explain what you can do with a Benefit Services online account.

Next, we will walk you through how to log in to your TWC Benefit Services account.

Also, we will provide step-by-step instructions on how to create TWC Benefit Services if you do not currently have an account.

Finally, we will answer the most frequently asked questions about the TWC Benefit Services system and Texas Unemployment Benefits.

"Texas Unemployment Login"

This post will cover:

  • What you can do with Texas TWC Unemployment Online Account
  • Texas Unemployment Login Instructions
  • Create a Texas Unemployment Benefit Services Account
  • Texas Unemployment FAQs

What you can do with a TWC Unemployment Benefit Services account

The TWC Unemployment Benefit Services online account provides online access to all claim-related information that you can access anywhere, at any time.

The Benefits Benefits Services system makes it easier and faster to apply for unemployment benefits, resolve issues, and provide information.

You will use the Benefits Services system to:

  • Apply for Texas Unemployment Benefits.
  • Request Payment
  • Check on a Payment or Claim Status
  • View your Payment Options
  • Manage your Work Search Log
  • Appeal a claim desision
  • View IRS 1099-G Information

Texas Unemployment Login Instructions

For help logging into the Texas Workforce Commission (TWC) Unemployment Benefit Services account to access your unemployment benefits, see below.

We’ve put together step-by-step instructions so you can successfully complete your TWC Unemployment Benefit Services account login.

If you are new to the Unemployment Benefit Services system and need help creating an account, see our instructions below on how to create an Unemployment Benefit Services Online account.

Here are the steps on how to login to your Benefit Services account:

Step 1 – Visit the TWC Unemployment Benefit Services website

The first thing you need to do when logging into your Texas Unemployment Login is to visit the Texas Workforce Commission (TWC) Unemployment Benefit Services site.

Click here to be taken there.

Once there, click on the “Log on with your existing TWC User ID or create a new User ID.” link, as shown below:

"TWC Unemployment Page"

Step 2 – Enter your Login Information

Next, you will be taken to a page where you will be required to enter your User ID and Password.

Once you enter the requested information, check the “I’m not a robot” box and click the blue “Logon” button.

For help, please refer to the screenshot provided below.

"TWC Logon page"

Step 3 – View Your TWC Unemployment Benefit Services account

If you entered the correct login information, you will be taken to your Benefit Services Online account page, as shown below.

There, you can access Texas Unemployment services online, including:

  • Apply for Texas Unemployment Benefits
  • Request Payment
  • Check the status of your claim or payment

"TWC Unemployment Benefit Services account"

First Time User?

If this is your first time using the TWC Unemployment Benefit Services site, you will first need to create an account.

If so, please skip to the next section for help on how to create a TWC Unemployment Benefit Services Online account.

How to Retrieve TWC Logon User ID and Reset Password

If you need help to login into your Benefit Services account, including how to retrieve your User ID or reset your password, see below:

"TWC Logon reset password"

Forgot Benefit Services User ID?

If you forgot your Benefit Services User ID information, you can recover that information here.

Click on the “Forgot User ID?” link as shown in the image above.

You will be asked to provide the following to retrieve your User ID:

  • First Name
  • Last Name
  • Email Address

Once you have entered the requested information, check the “I’m not a robot” box and click on the “Next” link to continue.

"TWC Login Retrieve User ID"

Forgot Benefit Services Password?

If you forgot your Benefit Services Account Password, you can reset that information here.

Click on the “Forgot Password?” link.

You will be asked to provide the following to retrieve your Password:

  • User ID
  • First Name
  • Last Name

Once you have entered the requested information, check the “I’m not a robot” box and click on the “Next” link to continue, as shown below.

"TWC Login Reset Your Password"

Create a TWC Unemployment Benefit Services Online account

To access your TWC Unemployment Benefit Services Online account, please follow the instructions provided below on how to create an account:

Step 1 – Visit the TWC Unemployment Benefit Services website

The first thing you need to do when creating a Texas Unemployment account is to visit the Texas Workforce Commission (TWC) Unemployment Benefit Services site.

Click here to be taken there.

Once there, click on the “Log on with your existing TWC User ID or create a new User ID.” link, as shown below:

"TWC Unemployment Page"

Step 2 – Create User Account

Next, you will be taken to the login page as shown below.

On the login page, click on the “Sign Up for User ID” link as shown below.

"TWC Unemployment Create account"

Step 3 – Enter Requested Information

Next, enter the requested information to create your Benefits Services Online account as shown in the image below.

First, enter the following information to create your account:

  • First Name
  • Middle Initial
  • Last Name
  • Email Address

Next, enter your login information.

Here, you have to choose a User ID and make sure it’s available by clicking the “Check Availability” link.

Your User ID must be between 3-32 characters.

If the User ID you entered is available, then you can use it.

After entering your User ID, the next thing to do is to enter a password.

Make sure your password meets the requirements listed.

Your password must:

  • Be between 6-32 characters
  • It must have at least one letter
  • It must also have at least one number

Once you have entered the information, continue to the next section below:

Here, you will have to select 3 security questions and provide answers to.

Be sure to choose questions you will remember the answers to.

This is important because these are the security questions that will be used whenever you are locked out of your account or are trying to log in and the system needs to verify that you are who you say you are.

Once you have selected the three security questions, check the “I’m not a robot” box, then click the “Next” button at the bottom of the page to continue.

TWC Unemployment Create account 1"

Step 5 – Complete process and Login to your Account

On the next page, you will be provided further instructions to complete the process of creating your Unemployment Benefit Services Online account.

Once that is completed, you are now ready to log in to your new online account. Here’s how:

First, visit the login page here.

Next, enter your User ID and Password.

Once you enter the requested information, check the “I’m not a robot” box and click the blue “Logon” button.

Congratulations!! You have successfully created a Texas Unemployment Benefit Services online account.

Texas Unemployment FAQs

Here are the most frequently asked questions about Texas Unemployment:

How do I calculate the amount I will get in Unemployment Benefits?

Here’s how to calculate how much you will receive in Texas Unemployment Benefits:

First, we will explain how to calculate your Weekly Benefit Amount (WBA)

Weekly Benefit Amount

Your weekly benefit amount is the amount you receive for weeks you are eligible for unemployment benefits.

Your WBA will be between $70 and $535 depending on your past wages.

Also, it is important to note that the minimum and maximum weekly benefit amounts in Texas are $70 and $535 respectively.

To calculate your WBA, divide your base period quarter with the highest wages by 25 and round to the nearest dollar.

Next, we will explain how to calculate your Maximum Benefit Amount (MBA)

Maximum Benefit Amount

Your maximum benefit amount (MBA) is the total amount you can receive during your benefit year.

Your MBA is 26 times your weekly benefit amount or 27 percent of all your wages in the base period, whichever is less.

Your benefit year begins on the Sunday of the week in which you applied for benefits and remains in effect for 52 weeks.

Also, your benefit year stays in effect for those dates even if TWC disqualifies you from receiving benefits or you receive all of your benefits.

Additionally, it is important to note that there is a possibility that you may run out of benefits before your benefit year expires.

How do I figure out by Base Period?

Your base period is the first four of the last five completed calendar quarters before the effective date of your initial unemployment insurance claim.

The TWC does not use the quarter in which you file or the quarter before that.

Instead, they use the one-year period before those two quarters. The effective date is the Sunday of the week in which you apply.

The chart below can help you determine your base period.

If you determine that you do not have enough wages from employment in the base period, then you are not eligible for unemployment benefits and TWC cannot pay you benefits.

"Base period chart for Texas Unemployment Benefits"

Can I get Texas Unemployment Benefits If I Quit my Job?

When you apply for unemployment benefits, the Texas Workforce Commission will investigate why you’re not working anymore.

Most people who quit their jobs are not eligible to receive unemployment benefits.

For example, if you quit your job for personal reasons, such as lack of transportation or stay home with your children, you are not eligible for unemployment.

However, there are exceptions.

If you quit your job for a work-related or medical reason, you might be eligible for unemployment benefits.

You may be eligible for benefits if you quit for one of the reasons listed below:

  • Unsafe working conditions
  • Significant changes in hiring agreement
  • Not getting paid or difficulty getting your agreed-upon pay
  • A personal medical illness or injury prevented you from working
  • You are caring for a minor child who has a medical illness
  • You are caring for a terminally ill spouse
  • You have documented cases of sexual assault, family violence, or stalking
  • You entered Commission-Approved Training and the job is not considered suitable under Section 20
  • You moved with your military spouse

How Do I Stop My Texas Unemployment Claim?

To stop your Texas Unemployment claim, here’s what you need to do:

After your first week of full-time work, stop requesting unemployment payments.

Also, once you have returned to full-time work, you are no longer eligible for Texas unemployment benefits, even if you have a balance remaining on your claim.

Will my employer know if I file for Unemployment?

When an employee files for unemployment, the employer will receive a notification from the state unemployment commission.

The notification will be based on information provided by the employee supporting his or her application for benefits.

Once the employer receives the claim notice they need to take action.

The action the employer takes depends on whether they want to contest the claim or not.

Why does my application status in the TWC Benefit Service system say I am ineligible?

There are many reasons you may be deemed ineligible for Texas Unemployment benefits

This includes incomplete or inaccurate information.

If you have incomplete or inaccurate information, the TWC will reach out to assist you in completing your application.

Here are the most common reasons you may be denied unemployment benefits by the Texas Workforce Commission.

    • Work-related misconduct
    • Voluntary Resignation
    • Not looking for work
  • Being unable to work
  • Refusal to Accept Suitable Work
  • Not Meeting Earnings Requirements
  • Immigration Status
  • Attending School or Training
  • Committing Unemployment Fraud
  • Failure to File Appeal on Time
  • Receiving severance pay
  • Problems With the Texas Unemployment System

Texas Unemployment Login Summary

We hope this post on Texas Unemployment Login was helpful.

Still Have Questions?

To go to the main Texas Unemployment page, click here: Texas Unemployment.

For the list of most frequently asked questions about Texas Unemployment, click here: TX Unemployment Benefits FAQs.

To calculate how much you will get in Texas Unemployment, click here: Texas Unemployment Calculator.

To reach the TWC Customer Service and speak to a live person, click here: Texas Unemployment Customer Service Numbers.

For the Texas Unemployment Handbook, click here: Texas Unemployment Benefits Handbook.

If you have further questions about Texas Unemployment Benefits or Unemployment Debit Card, you can fill out the comment form below and we will answer your question ASAP.

Be sure to check out our other articles on Unemployment Benefits, including:
Whether Unemployment Benefits are Taxable
List of States Extending Unemployment Benefits
Massachusetts DUA Unemployment Debit Card
How to file for Unemployment (in all 50 States)
Unemployment office Phone Number (All 50 States)