Way2Go Card Oklahoma Unemployment MasterCard
If you have a Way2Go Card Oklahoma (Oklahoma Unemployment Insurance (UI) Way2Go Debit MasterCard) and have questions about your card, you’ve come to the right place.
In this detailed guide, we will tell you everything you need to know about your Oklahoma Unemployment Debit Card, including what to do if you have not received a card, lost card replacement, how to log in online to check your balance, how to speak to a live person at customer service, and much more.
This article will cover:
- What is Way2Go Card Oklahoma?
- How to Activate Way2Go Card Oklahoma
- How to Login to Oklahoma Way2Go Account Online
- Oklahoma Way2Go Card Customer Service
- How to Replace Oklahoma Way2Go Card
- Oklahoma Way2Go Debit Card FAQs
What is Way2Go Card Oklahoma?
The Oklahoma UI Way2Go Debit MasterCard, operated by GoProgram and issued by Comerica Bank, is used by the Oklahoma Employment Security Commission (OESC) to send unemployment insurance (UI) benefits.
The Oklahoma Employment Security Commission requires that all unemployment insurance benefits be sent electronically.
The Way2Go card is an option to receive your unemployment benefits electronically if you do not have a traditional bank account or do not want to use your bank account.
The OESC has stopped issuing paper checks by law.
As a result, all payments processed have been made by direct deposit or a debit card.
The Way2Go card is valid for three years. Individuals eligible to receive unemployment benefits during the three-year period will not receive a new card.
You will automatically receive the Oklahoma UI Way2Go Debit MasterCard if you do not enroll in direct deposit; no other action is required to receive a card.
You can enroll in, change, or cancel direct deposit anytime online while receiving unemployment benefits.
Features of the Oklahoma Way2Go Card
- There is no minimum balance requirement, and the monthly fee for recipients who remain in “active” status will never exceed $1.
- You can set up Direct Deposit to have your monthly funds automatically transferred to your checking account so that you instantly have money to pay bills etc.
- Unlimited free customer service to answer all your questions
- No Need for waiting for paper checks
- No fees for cashing paper checks
How to Activate Way2Go Card Oklahoma
Here’s how to activate your Oklahoma Way2Go Unemployment Insurance Debit MasterCard:
Step 1: Call Oklahoma Way2Go Phone Number
The first step to activating your Way2Go card is to call the customer service phone number.
The number to call is 1-866-320-8699.
Press 1 for English
Step 2: Activate Card
Next, you will be asked to enter your Way2Go card number.
Follow the instructions for card activation.
After you have entered your card number, you will be asked by the auto attendant to enter the last four digits of your Social Security Number.
Next, you will be asked to enter your date of birth (Example: 03011960, for March 1,
Lastly, you will be asked to select a four-digit PIN.
Enter the four-digit PIN a second time to verify.
Step 3: Complete Activation Process
After you have successfully entered the information, requested, the auto-attendant will inform you when you have successfully activated your Way2Go card
Before using your card, be sure to sign your name in ink on the back of your card.
Your unemployment benefits will be available on your Way2Go card when the unemployment office deposits the funds on the payment date you were given.
Notification of Deposits by Phone or Email
With your Oklahoma Way2Go Debit card, you may choose to receive automatic notifications anytime your unemployment benefits are deposited.
However, to set this up, you can call the phone number above or log in to your Way2Go account to activate notifications.
Once you have activated this notification process, each time a deposit is posted to your card account, you will receive a phone or email notification.
Activating a Replacement Card
If you are calling to activate a replacement Way2Go card, you must select your PIN again to activate the card.
Be sure to destroy your old card as it will no longer work.
How to Login to Oklahoma Way2Go Account Online
If you are trying to access your Oklahoma unemployment benefits, including unemployment payment schedule, card balance, and transaction history, see our step-by-step instructions below.
Way2Go Debit Card Oklahoma Login Instructions
Follow the steps outlined below to successfully complete your Way2Go Oklahoma login.
Step 1 – Visit the Way2Go Oklahoma Website
To log in to your Way2Go Card Oklahoma online account, the first thing you need to do is visit the GoProgram website. You can visit the Go Program website for Way2Go Card Oklahoma can be found at www.goprogram.com.
The Go Program OK Way2Go Card website should look like the screenshot provided below:
Step 2 – Enter your Oklahoma Way2Go User ID
On the GoProgram website, enter your Oklahoma Way2Go Card User ID information. Once complete, click the click the green “Login” button to proceed.
For help, see the screenshot below:
Forgot your Way to Go Card Oklahoma User ID? Don’t worry – we can help you retrieve that information in the next section.
Step 3 – Enter your Way2Go Oklahoma Password
On the next page, enter your password for your Oklahoma Way2Go Debit Card account.
When complete, click the green “Login” button. If you’ve entered the correct Oklahoma Way2Go password, you will be taken to your Way2Go Oklahoma Account homepage.
Once logged in, you can use your account to access your Oklahoma Unemployment Card balance, Unemployment payment schedule, transaction history, and more.
Forgot your OK Way2Go Card User ID?
If you lost your Way to Go Card Oklahoma User ID we can help walk you through the steps on how to recover that information so you can log in to your FL Way2Go account.
How to recover lost Way2Go OK User ID
Follow these steps to recover your lost Way2Go Card Oklahoma User ID login information.
- Visit the Way2Go Card website at www.goprogram.com.
- Click the blue “Forgot User ID” link below the login.
- Enter your 16-digit Oklahoma Way2Go Card Number and 3-digit CVV.
- Click the “Submit” button to access your Way2Go FL login information.
Once you are logged into your Oklahoma Way2Go Debit MasterCard account, you can:
- You can check your card balance online.
- Set up Direct Deposit
- Review transactions and any fees that might have been applied to your account.
- Manage your automatic alerts, including receiving email or text alerts when you get a deposit.
You can also set up alerts by calling 1-866-320-8699.
Oklahoma Way2Go Card Customer Service
There are three ways to contact Oklahoma Way2Go Debit Card support:
Option 1 – Call Customer Service
You can call Oklahoma Way2Go at 1-866-320-8699 for assistance.
International callers should call – (210) 334-6616
Here are the customer service hours:
Oklahoma Way2Go Customer Service is available 24 hours a day, 7 days a week, and handles calls related to:
- Reporting lost or stolen cards
- Balance inquiries
- PIN changes
- Transaction history requests
- Registering a complaint about a card issue
- Questions about card usage
- Questions about international card usage
Option 2 – Write to Oklahoma Way2Go Support Team
Sometimes, the best way to get the fasted response is through the old fashion way – snail mail. This is true when disputing a fraudulent transaction.
If you think an error has occurred in connection with your Way2Go Card, you can write customer service at:
Customer Account Services
P.O. Box 245997, San
Antonio, Texas 78224-5997.
It is important that you reach out to customer service no later than 60 days after you learn of the error.
You must include the following in your letter:
(1.) Your name, address, telephone number, and Card number.
(2.) Why you believe there is an error, and the dollar amount involved.
(3.) Approximately when the error took place.
Customer service may mail you a Request for Investigation form to complete and return.
You must return the form within 10 business days to
Option 3 – Use the Website FAQs
Another way to get your issue resolved is to visit the Way2Go site and look for the FAQs section.
Click here for the FAQs page (the link is located at the bottom of the page).
The answer to your question may already be on the website.
This will save you time and frustration in trying to get a live person to resolve your issue.
Way2Go Debit Card About to Expire (or has expired)?
If your Way2Go is about to expire, there is nothing you have to do.
Way2Go will mail you a new card automatically prior to the expiration date of your current card.
However, if your card has already expired and you did not receive a replacement card, you should call customer service at the number listed below.
How to Replace Lost or Stolen Oklahoma Way2Go Debit Card
As soon as you find out that your Way2Go is lost or stolen, immediately call the Customer Service Department, at 866-320-8699 (toll-free).
Here are the customer service hours:
Oklahoma Way2Go Customer Service is available 24 hours a day, 7 days a week, and
It is important that you call right away because if someone is illegally using your card, calling right away helps protects you from unauthorized transactions, especially if you have to file a dispute later.
Customer service will verify your identity, cancel your previous card if necessary and issue a replacement card.
Your replacement card will be mailed to you via USPS first class mail delivery and will arrive within 7-10 business days once shipped.
If you need a replacement sooner, you can request that it be expedited to 2-day shipping but be aware that it comes with a $14.50 shipping fee.
Oklahoma Way2Go Debit Card FAQs
Below are the most frequently asked questions about the Oklahoma Way2Go Card:
Does receiving an Oklahoma Way2Go Card mean I am eligible to receive unemployment benefits?
Receipt of the Oklahoma UI Way2Go Debit MasterCard® does not guarantee that you meet unemployment eligibility criteria established by the Oklahoma Employment Security Commission.
What are the fees associated with the Oklahoma Way2Go Card?
Here is the list of fees you can expect with the Oklahoma Way2Go card:
|All Fees||Fee Amount|
|Monthly Usage Fee||$0.00|
|Online Bill Pay||$0.75|
|ATM Withdrawal Fee – In-Network||$0.00|
|ATM Withdrawal Fee – Out of Network||$1.35|
|Teller cash withdrawal||$0.00|
|Getting Card Information|
|ATM balance inquiry (in or out-of-network)||$0.50|
|ATM denial (in or out-of-network)||$0.00|
• Five (5) calls for no fee per month
|Using your Card outside the U.S.|
|International ATM Transaction||$1.35|
|Foreign transaction fee||3.00%|
|Replacement card (one free every 12 months – $4.00 after)||$0.00|
|Expedited shipping of replacement Card (2-5 calendar days)||$14.00|
|Recurring Funds Transfer||$0.00|
|Mobile text alert (one free per month – $0.10 after)||$0.00|
|Monthly Inactivity Fee (after 12 consecutive months of inactivity)||$1.75|
How long does it take to get the Oklahoma Way2Go debit card?
Your Oklahoma Way2Go debit card will be mailed the day after your first eligible weekly certification has been filed.
It takes about 10-14 days to arrive.
I did not Receive my Oklahoma Way2Go debit card
If it has been more than 14 days since you filed your first eligible weekly certification, and have not received your debit card, here’s what you can do:
First, make sure you have received confirmation from OESC that you are eligible for unemployment benefits and payments have been issued.
If you have received confirmation that you are eligible for benefits then contact Way2Go Support at 866-320-8699 to resolve your missing card.
However, if no payments are showing as issued, there may be an issue with your claim.
In that case, call the Oklahoma Unemployment Service Center at 405-525-1500 to speak with a representative.
You can also contact your nearest Oklahoma Works office for assistance.
Click here to locate an office near you.
Can unemployment debit cards be expedited?
Yes. Way2Go debit cards can be expedited, but there is a fee for the additional mailing costs.
These will be deducted from the balance on the card.
To expedite your debit card, contact the Unemployment Service Center at 405-525-1500, your nearest Oklahoma Works office, or Way2Go card support at 866-320-8699.
How do I change my method of payment from a debit card?
Yes. However, you have to wait for your debit card first.
That’s because all Oklahoma unemployment benefits are issued to the Way2Go debit card first.
Therefore, if you would like these funds automatically transferred to your personal banking account, you can do so after receiving and activating your card.
To set up recurring transfers to your bank account, contact the Way2Go customer service at 866-320-8699 or visit their website at goprogram.com.
What are the minimum and maximum weekly Unemployment benefits paid in Oklahoma?
The minimum weekly benefit is $16 and the maximum is $461.
However, the amount an individual will receive is based on the amount of wages earned in the base period.
How and When do I file my Weekly Claim for OK Unemployment?
After you have filed your initial application for unemployment benefits in Oklahoma, you must file weekly claims in order to receive benefits.
The weekly claim filing week begins on Sunday at 12:01 a.m. and ends on Saturday at midnight.
However, you cannot file a weekly claim until after the week is over.
If you attempt to file before the week has ended, your claim will not be accepted.
Here’s how to file your weekly claim:
You can file online at – https://unemployment.state.ok.us.
You also have the option to file your weekly claim by phone at:
Inside the OKC calling area use: (405) 525-1500
Outside the OKC calling area use: (800) 555-1554
Do I have to pay Taxes on my Oklahoma Unemployment Benefits?
Unemployment Insurance benefits are subject to federal and Oklahoma state income tax.
Additionally, you are required to report the unemployment benefits you receive when you file your income taxes.
By January 31 of each year, the Oklahoma Employment Security Commission
will send you a form 1099-G with the amount of benefits you received the prior year.
Also, if you are concerned about owing taxes, you may elect to have federal and state taxes withheld from your weekly unemployment benefits.
However, if you choose to have taxes withheld, federal taxes of 10% and state taxes of 3% will be deducted from the gross amount of your payment each week.
How do I contact Oklahoma Unemployment Office?
You can reach the OESC at the contact information below:
Oklahoma Unemployment Service Center Phone Number – 405-525-1500
Employment services and in-person assistance – You can also visit your local Oklahoma Works offices located throughout the state.
To locate an office near you, click here.
Text Telephone System (TTY/TDD):
800-722-0353 To have calls relayed
800-522-8506 Voice Calls
To report a fraudulent unemployment claim, use the online fraud form.
Unemployment Debit Card Customer Service:
You can call the Way2Go customer service with questions or issues concerning benefit payments, debit cards, and automatic transfers at 866-320-8699 or by visiting goprogram.com.
Starting this coming Monday 10/4, the new Tulsa office location will be open to support claimants. The Tulsa staff has been temporarily combined with the Sapulpa office during this transition, but, as of Monday, claimants will be served from both locations. (Tweet 1 of 2) pic.twitter.com/SDijNiLhNJ
— OESCnews (@OESCnews) October 1, 2021
Way2Go Card Oklahoma Summary
We hope this post on the Way2Go Card Oklahoma Card was helpful.
For detailed answers to questions about Oklahoma Unemployment Benefits, click here: Oklahoma Unemployment Benefits FAQs.
If you have further questions about Way2Go Card Oklahoma, Unemployment Benefits, or Unemployment Debit Cards, please let us know in the comments section below.
Be sure to check out our other articles on Unemployment Benefits, including:
Whether Unemployment Benefits are Taxable
List of States Extending Unemployment Benefits
Massachusetts DUA Unemployment Debit Card
How to file for Unemployment (in all 50 States)
Unemployment office Phone Number (All 50 States)